Shipping & Return & Exchange Policy
Shipping Policy | Standard Shipping Charge Rate | 18 Day Rush Delivery Service
- Standard Shipping Charge Rate
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Milly Bridal uses DHL/TNT/EMS/RPX for all of our shipping to anywhere in the world. We also insure all of our packages. Shipping charges are calculated on the weight of the items for each separate order placed. In the case of a multiple item order being shipped to multiple addresses, shipping is applied per address and calculated based on the total weight of all items being shipped to that address.
Normally a wedding gown weights between 2.6 – 3.0 kilograms, bridesmaids dress weights between 1.0 – 1.5 kilograms, and flower girl dress weights under 1.0 kilograms.
Total Weight (Kilogram) Per Shipping Address Shipping Charge (USD) 0 - 0.5 $31.69 0.6 - 1.0 $39.25 1.1 - 1.5 $46.75 1.5 - 2.0 $54.19 2.1 - 2.5 $61.69 2.6 - 3.0 $69.13 3.1 - 3.5 $76.44 3.6 - 4.0 $83.69 4.1 - 4.5 $91.00 4.6 - 5.0 $98.25 5.1 - 5.5 $105.53 5.6 - 6.0 $112.81 6.1 - 6.5 $120.13 6.6 - 7.0 $127.38 7.1 - 7.5 $134.69 7.6 - 8.0 $141.94 8.1 - 8.5 $149.25 8.6 - 9.0 $156.50 9.1 - 9.5 $163.81 9.6 - 10.0 $171.06 10.1 - 10.5 $178.00 10.6 - 11.0 $184.88 11.5 - 12.0 $198.69 12.1 - 12.5 $205.56 12.6 - 13.0 $211.25 13.1 - 13.5 $219.38 13.6 - 14.0 $226.31 14.1 - 14.5 $233.19 14.6 - 15.0 $240.06 15.1 - 15.5 $247.00 15.6 - 16.0 $253.88 16.1 - 16.5 $260.81 16.6 - 17.0 $267.69 17.1 - 17.5 $274.63 17.6 - 18.0 $281.50 18.1 - 18.5 $288.44 18.6 - 19.0 $295.31 19.1 - 19.5 $302.19 19.6 - 20.0 $309.13 20.1 - 21.0 $323.88 21.1 - 22.0 $338.63 22.1 - 23.0 $353.38 23.1 - 24.0 $368.13 24.1 - 25.0 $382.88 25.1 - 26.0 $397.63 26.1 - 27.0 $412.38 27.1 - 28.0 $427.23 28.1 - 29.0 $441.88 29.1 - 30.0 $456.63 Over 30.0 Please conact us for detail
- 18 Day Rush Delivery Servicer
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18 days Rush delivery service is only applicable for wedding gown, bridesmaids dress, flower girl dress, and prom dress. Rush delivery option can be selected when placing order.
18 days Rush delivery service is at additional charge of USD $50, and the amount is added to your initial payment.
- Return & Exchange Policy - We accept return/exchange for any reasons.
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Don't worry about buying a gown and changing your mind, let us know within 2 business days and we're happy to accept your return or exchange.
We only accept returns or exchanges on any merchandise that have not altered and have not been worn. We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer for you.
In order for your return or exchange to be accepted, we ask that you follow these steps:
• You have 2 business days from the time DHL delivers to the designated shipping address to notify us that you would like to return or exchange the item.
• You need to contact us before you return them and we will give you our mailing address for returning items. Any item returned without notifying us will not be credited or exchanged.
• The item must be in brand-new, unworn condition.
• We must receive the item within 20 days after we give our return address. If we do not receive your item within 20 days, no credit or exchange will be given.
• Once we receive your item, inspect it to be sure it's as perfect as when we shipped it to you and confirm that we have received it within 20 days of giving our return address, we will issue the full refund, or exchange the item for you. Shipping costs are non-refundable.
• For exchanging items, re-delivery cost will be charged.